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Did You Know? Workers Advisor’s Office (for WSBC Claims)

Originally posted: October 30, 2023

“Operating independently of WorkSafeBC, the Workers’ Advisers Office is a branch of the Ministry of Labour providing workers, their dependents, and other stakeholders with free advice, assistance, representation, training, and mentoring with respect to workers’ compensation [WSBC] issues.”

If you, or someone you know, is having difficulty navigating a WSBC claim (or review/appeal), contact the Workers Adviser’s Office for assistance.

Here are some of the services they provide:

  • Compensation Claims and Benefits – Managing a claim, third party claims, injuries occurring outside of British Columbia, late applications for compensation
  • Specific Health Concerns – Chronic pain, hearing disorders, occupational diseases, psychological conditions, and mental disorders
  • Wage-loss Benefits – Long-term wage rates, wage loss benefits, wage rates when claims are reopened
  • Permanent Disability Benefits – Permanent disability awards, duration of benefits, lump sums and commutations, retirement benefits
  • Reviews and Appeals – Reviews of WorkSafeBC decisions, appeals to Workers’ Compensation Appeal Tribunal, applications for extension of time
  • Occupational Health and Safety – Worker rights and responsibilities, prohibited action complaints
  • Foreign Workers – Workers in British Columbia who are neither citizens nor permanent residents of Canada, translated

Contact the Workers Adviser’s Office:

Toll-free: 1-800-663-7897
Victoria: 250-387-6121
Vancouver: 604-660-2421
Outside of Canada/USA: 1-604-660-2421
Available in over 140 languages.